Shipping Policies



  

 Click the video above for a short video on how to use the shipping calculator on the website.

DOMESTIC SHIPPING

Alter Ego Comics offers domestic shipping via UPS Ground or USPS Priority Mail.

  • Large and oversized items may not ship via Priority Mail. 
  • UPS does not deliver to PO Boxes.

Most in-stock orders will ship the next business day.

We reserve the right to increase shipping costs for orders that require multiple shipments, with excessive weight, are considered "oversized," or are being sent to remote areas where shipping rates are higher than normal.

All packages are insured for the purchase price of the item(s). You will receive an e-mail with package tracking information once your order has been shipped.

If the shipping address does not match the billing address on your order, we may require you to list the alternate address with your credit card company. We do this for both our protection and yours to prevent fraudulent use on your credit card. To list an alternate address with your credit card company, call the 1-800 number on the back of your card and ask to add the address to the notes on your account. Doing this prior to placing an order with us will help us expedite your order.

INTERNATIONAL SHIPPING(updated 6/23/17)

We are happy to ship to the following locations outside of the United States:

Australia, Canada, United Kingdom, Denmark, Finland, Germany, Iceland, Ireland, New Zealand, Norway and Sweden

We do ship to a limited number of other countries via our eBay store.

  • If you're paying with a credit card for your order, the billing AND shipping addresses must match for us to process your order. 
  • If you are paying with PayPal, you must have a verified or confirmed address.

All international orders are shipped via USPS Priority International Mail and usually arrive within 10 business days. Packages are always insured for the purchase price of the item(s) and all packages must be signed for when delivered.

We declare the full purchase price (not including shipping) and mark items 'merchandise' on the customs declaration. Alter Ego Comics is not responsible for any taxes/tariffs/delays incurred by the customs system in your country. Any refunds are issued for the purchase price of the item(s) ordered in U.S. dollars, regardless of exchange rates.

If you deny the delivery of a package due to customs fees, please understand that you will be responsible for all shipping fees, both to and from your location.