Frequently Asked Questions

When am I charged for a pre-order?

If you use a credit card on our website for a pre-order, your card will be authorized for the full amount of the order. This is a temporary hold that will drop off when we charge the non-refundable deposit. Due to pre-order release dates changing frequently, we won't actually charge the card that you use for your order. Instead, we will email you a Quickbooks invoice when we have a confirmed arrival date for your item. Then you can use any card to pay the invoice.

If you use PAYPAL on our website, you will be charged for the full amount of the order within one business day. Many of our customers like this option because they know the order is paid for.